Provider Credentialing
Primary source verification, hospital privileging, and license and DEA expiration monitoring — so no provider is quietly dropped from a payer panel mid-contract.
What we do
A claim passes through four stages before it becomes revenue, and it can stall at any one of them. Find the stage where yours is stalling.
STAGE 01
Nothing can be billed until the provider is active with the payer.
Primary source verification, hospital privileging, and license and DEA expiration monitoring — so no provider is quietly dropped from a payer panel mid-contract.
We manage payer enrollment, CAQH attestations, and Medicare revalidation deadlines end to end, tracking every follow-up so approvals land before reimbursement lapses.
STAGE 02
Most denials are caused here, days before a claim is written.
Scheduling, real-time eligibility checks, prior authorization tracking, and patient balance follow-up — so your front desk spends less time waiting on payer phone lines.
We work inside the system you already use — Epic, athenahealth, eClinicalWorks, Kareo — pulling charges straight from provider notes so nothing is rekeyed or billed twice.
STAGE 03
The encounter becomes a coded, scrubbed, transmitted claim.
Coders assign CPT, ICD-10-CM and HCPCS Level II directly from documentation, apply modifiers correctly, and flag gaps in the note before a payer rejects the claim.
Daily claim submission, payment posting, and patient statements handled under HIPAA-compliant process. You get monthly performance reports with no hidden fees or unexplained gaps.
Every claim is scrubbed against current payer edits before submission. The result is a higher first-pass rate, transparent reporting, and fewer write-offs from preventable errors.
Secure X12 transactions — 837 claims, 835 remittances, 270/271 eligibility — exchanged through encrypted clearinghouse connections with same-day submission confirmation.
STAGE 04
Where most practices quietly write off money they are owed.
Every denial gets a root-cause review. We correct the coding, gather payer-required documentation, and file appeals inside the deadline to recover revenue already earned.
We track denial patterns by payer and CARC code, then fix the upstream cause — eligibility, authorization or documentation — so the same rejection stops repeating.
ALL STAGES
Three services that don't sit at one stage — they run underneath all four.
Full-cycle support for facilities: eligibility verification, charge capture, coding audits, AR follow-up and denial management under one team. Finance receives clear reporting at every stage, so no dollar goes untracked between admission and remittance.
Monthly dashboards covering days in AR, clean claim rate, net collection rate and denials by payer — with the underlying data available so you can verify every figure.
Cardiology, orthopedics, behavioral health, DME and more. Each specialty carries its own modifiers and payer rules, so billers are assigned by specialty rather than rotated.