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Cigna’s Fax-Only Appeals Process Is Designed to Frustrate You

Cigna’s Fax-Only Appeals Process Is Designed to Frustrate You

If you’ve ever tried to appeal a denied claim with Cigna, you already know the drill. There’s no online portal for supporting documentation. No email option. No upload button.

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Otolaryngology (ENT) Coding Errors

Top Otolaryngology (ENT) Coding Errors and How to Avoid Them

An ENT operative note may document multiple anatomical sites, various instruments, and several distinct surgical steps. Translating that record into a claim requires deciding which services stand alone, which

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