A2Z Billings Support, SimplePractice Billing

Get paid faster on the SimplePractice account you already run

A2Z Billings works inside your existing SimplePractice account to keep claims moving, from session documentation through payment posting, so your team spends less time chasing insurance and more time with clients.

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What SimplePractice is

SimplePractice, and where our billing team fits in

SimplePractice is an EHR and practice management platform founded in Los Angeles in 2012. It's built for solo and group outpatient practices: therapists, psychologists, counselors, social workers, speech-language pathologists, occupational therapists, and dietitians all run scheduling, documentation, telehealth, and billing from the same account.

The platform can file primary and secondary claims, run eligibility checks, and post Payment Reports automatically once a practice is enrolled. What it does not do is manage that process for you. Claims still need correct billing profiles, clean diagnosis codes, and follow-up when a payer pushes back. That’s the part of the account our team runs day to day.

AT A GLANCE

Care settings
Outpatient therapy, counseling & wellness
Deployment
Cloud-based, browser & mobile app
Payment model
Insurance claims + client-pay balances
Claim submission
Through SimplePractice's built-in clearinghouse
Client billing
Card, FSA & HSA payments via client portal
Documentation tie-in
Progress notes & treatment plans
What We Handle

Our SimplePractice Services

Billing support we run inside your account

Intake & insurance verification

New clients are added with insurance details checked before their first billed session.

Claim creation & batch submission

Claims are built from the Unbilled Appointments page and submitted individually or in batches.

Clearinghouse error correction

Scrub errors and rejected claims are corrected and resubmitted before the filing window closes.

Payment Report posting

ERAs are matched to claims and payments are posted, with write-offs recorded against the right client.

Outstanding claims follow-up

Aging claims are reviewed by payer weekly so nothing sits past a payer's filing deadline.

Client statements & superbills

Balances, invoices, and superbills go out on a set schedule instead of an ad-hoc one.

How We Work on SimplePractice

What our team actually does inside your SimplePractice account

A billing day starts on the Unbilled Appointments page. Our team checks each appointment for a locked note, a diagnosis code, and the correct billing type before a claim is created. Missing pieces get flagged back to the clinician the same day rather than sitting until the claim is rejected.

Once a claim is ready, we submit it (individually or in a batch) and track its status through Prepared, Submitted, and Accepted. If the clearinghouse scrub catches an error, we correct and resubmit it before the payer’s deadline instead of waiting for a rejection to force the issue.

 After a Payment Report arrives, we reconcile it against the claim, post the payment, and record any write-off. Anything left unpaid after 30 days moves into our weekly aging review, sorted by payer, so a stalled claim gets a phone call instead of getting lost in a queue.

Features of SimplePractice

SimplePractice features our billing work runs on

These are existing SimplePractice capabilities we operate as part of day-to-day billing, not features A2Z Billings built.

CLAIMS

Claims for multiple clients are created and filed together from one Unbilled Appointments view.

PAYMENTS

 Electronic remittances post automatically once a practice is enrolled to receive them.

ELIGIBILITY

 Coverage is verified before a session is billed, not after a claim is denied.

CLIENT PORTAL

Clients pay by card, FSA, or HSA, and can view invoices and superbills without a phone call.

 

REPORTING

Unpaid claims are listed by payer and by age, which is what our weekly follow-up is built around.

COMPLIANCE

Provider and NPI data populate claims correctly per clinician, even in a multi-provider group account.

How SimplePractice Work

The SimplePractice billing cycle, step by step

1

Intake & insurance verification

A new client's insurance is added and checked before their first billed appointment.

2

Session documentation

The clinician completes and locks the progress note for the date of service.

3

Diagnosis & billing profile check

A diagnosis code and the correct billing profile are confirmed before a claim can be built.

4

Claim creation

The claim is generated from the client's Billing page or from the Unbilled Appointments page.

5

Batch or single submission

Claims are filed one at a time or grouped into a batch for same-day payers.

6

Clearinghouse scrub

SimplePractice's clearinghouse checks the claim for missing data before it reaches the payer.

7

Payer adjudication

The payer processes the claim and returns a status: accepted, denied, or paid.

8

Payment Report posting

The ERA is matched to the claim, the payment is posted, and any write-off is recorded.

9

Client statement

Any remaining balance is billed to the client through the portal or a mailed statement.

10

Aging review & follow-up

Claims still open after 30 days are reviewed by payer and pushed toward resolution.

How SimplePractice helps Us

What changes for your practice

Fewer rejected claims

Billing profiles, NPIs, and diagnosis codes are checked before a claim leaves the account. Example: a claim missing a secondary NPI gets caught before submission, not after a denial.

Faster payment posting

Payment Reports are reconciled within days of arriving instead of sitting in a queue. Example: an ERA received Monday is posted and reflected in client balances by Wednesday.

Cleaner client statements

Balances go out on a set schedule, so clients see accurate, current totals. Example: a superbill request is answered the same week instead of at month’s end.

Lower LUPA exposure

Watching the 30-day calendar for at-risk periods gives clinical scheduling time to add a visit before payment converts to pre-visit. Example: a period flagged mid-month gets one additional visit scheduled, preserving the full episodic payment.

 

Shorter A/R days

Weekly aging review, rather than month-end review, means overdue balances get worked while they are still collectible. Example: an NOA nearing its fitting deadline is caught in the weekly review instead of the monthly one.

More Consistent documentation habits

 Training staff on what the OASIS scrubber checks for tends to reduce the same error from repeating across patients.

Why are We Better

Why practices bring us in alongside SimplePractice

SimplePractice gives a practice the tools to file claims and take payments. It does not chase a denial, correct a billing profile before it causes a rejection, or call a payer about a claim stuck in Accepted status for three weeks. That ongoing work is where most practices lose time, and it's the part we take on.

We work inside the account your staff already uses, under access to your practice controls and can remove it at any time. Nothing about how your clients book, pay, or message your practice changes. What changes is who’s watching the claims between submission and payment.

Who Uses our SimplePractice Services

Practices that use SimplePractice for billing support

Therapy & counseling practices

 Individual, couples, and family therapists billing insurance alongside private pay.

Psychology & psychiatric practices

Practices managing both therapy sessions and medication management claims.

Speech, occupational & physical therapy

Practices billing per-session codes with frequent authorization requirements.

Nutrition & wellness practices

 Dietitians and wellness providers billing insurance for covered visits.

Common Questions

Questions practices ask before switching billing support

For working with A2Z billings, there is no need to change your EHRs. Our services are made capable of integrating with the systems you are already using.

 No, A2Z billings doesn’t replace your SimplePractice subscription. SimplePractice will act as your core EHR for clinical documentation and other work while A2Z billings act as a third party billing service that works side-by-side with your software to manage your work.

Yes, A2Z billings can manage both in-network and out-of-network claims. We manage the whole revenue cycle by routing the claims on the basis of specific credentialing status with insurance payer, Medicare or Medicaid.

For minimizing the rejection of claims inside SimplePractice, you have to fix formatting and data errors before the claims hit the clearinghouse. Majority rejections are front-end errors which result from missing or misaligned fields.

A2Z billings does not necessarily use the same clearinghouse your account is already connected with. SimplePractice has its own integrated clearinghouse system to process the claims. The interaction of A2Z billings with your clearinghouse depends on your workflow.

Yes, being a full-service medical billing company, A2Z billings can run insurance verification and eligibility checks for new clients.

Being mid-setup in SimplePractice is actually the best time to bring in a service like A2Z billings. Instead of fixing mistakes later, they can build your billing infrastructure correctly from day one. You do not need to wait until your account is fully launched to start working together.

Your client billing data is protected by strict technical safeguards, user access controls, and legal compliance frameworks embedded into both  SimplePractice and the operations of a professional billing partner like A2Z billings.

Yes, once you start working with us, we will coordinate with and train your font-desk staff on statements and client portals. Our professionals will teach your staff what information to collect.