A2Z Billings For Chirotouch Practices

Your ChiroTouch data. Finally billed right.

We run claims submission, denial follow-up, chiropractic coding review, and reporting directly inside your existing ChiroTouch account. No new software for your front desk to learn.

Metric
Value
Claim Summary
90-Days Window
Clean Claim Rate
96%
Avg. Days in A/R
18 (On Track)
Denial Rate
4.2% (Monitored)
Inside Chirotouch

Why chiropractic billing gets complicated inside ChiroTouch

ChiroTouch bundles scheduling, SOAP notes, and claims submission into one system, but the claim rules and clearinghouse settings built specifically for chiropractic workflows unlike general platforms such as AdvancedMD or Athena.

That specificity only pays off with a billing team that understands the codes and Medicare documentation requirements in detail. This gap is where chiropractic-specific codes and modifiers cause the most denials, especially Medicare’s line between active treatment and maintenance care.

CODES WE BILL MOST OFTEN

Code / Modifier
Covers
CPT 98940–98942
Chiropractic manipulative treatment (1–2, 3–4, or 5 spinal regions)
CPT 97110
Therapeutic exercise
CPT 97140
Manual therapy techniques
Modifier AT
Active treatment, required for Medicare payment
Modifier GA / GP
Waiver of liability or statutorily excluded service
What an Audit Usually Finds

Where ChiroTouch claims quietly stall

 Four issues that show up again and again in ChiroTouch billing audits, not a generic list of “claim problems.

Missing or wrong AT modifier : Medicare rejects maintenance care claims first when the active treatment modifier is missing or misapplied.

Clearinghouse settings left on default :ChiroTouch ships with generic scrubbing rules, so chiropractic-specific errors reach the payer instead of getting caught first.

Eligibility checked once, not before every visit: Visit caps and exclusions change mid-course of care, and an unchecked plan turns into a surprise patient balance.

Documentation that doesn't match the billed level: A five-region claim needs notes to support it, or it becomes an audit target.

What We Handle

ChiroTouch billing services

Everything below runs inside your existing ChiroTouch setup. Nothing to migrate, nothing new to train your staff on.

Claims submission and denial follow-up

Claims go out clean the first time. Anything that comes back gets corrected and resubmitted under its original denial reason so it doesn't repeat.

Chiropractic coding review

Every 98940 through 98942 claim and its AT, GA, or GY modifier gets checked against the visit notes before it leaves the system.

Eligibility and benefits verification

Visit limits, plan exclusions, and deductible status get confirmed ahead of the appointment, not after the claim is already denied.

Payment posting and ERA reconciliation

ERAs post automatically, with underpayments flagged for review the same week they arrive.

Monthly reporting

Clean claim rate, days in A/R, denial reason breakdown, and net collection percentage, reported every month.

HIPAA-compliant data handling

Administrative, technical, and physical safeguards, role-based access, and full audit logging on every account.

Getting Started

How your ChiroTouch practice comes on board

1

Free billing audit

We review your last 90 days of ChiroTouch claims for denial patterns and revenue left on the table.

2

Configuration check

Clearinghouse setup, fee schedules, and modifier defaults get checked against chiropractic billing standards.

3

Handoff plan

A named account manager builds a transition plan so claims already in process don't stall.

4

Go-live

Claims submission moves under our management, with daily checks for the first 30 days.

5

Ongoing reporting

Standing monthly calls to walk through the numbers going forward.

Why Practices Choose Us

Chiropractic billing, not general medical
billing

Named account manager

One person who knows your ChiroTouch account and your denial history, not a rotating support queue.

Built around ChiroTouch

We work directly inside ChiroTouch’s clearinghouse and scheduling tools instead of asking your practice to run a second system alongside it.

Reporting you can act on

 Monthly numbers tied to specific claims and denial reasons, not a generic dashboard.

FAQ

Frequently asked questions

 For working with us, there is no need to switch away from Chirotouch. A2Z billings can provide dedicated revenue cycle management and processing of claims while integrating with your current Chirotouch billing software.

 It usually takes 1-2 weeks to transition to working with us. This transition time is cut down by the presence of your Chirotouch software in which there is no need for data migration. 

Yes, we provide services for complete billing of Medicare and Medicare Advantage chiropractic claims. These claims are handled through specific, stringent guidelines required for Chiropractic reimbursements.

A2Z billings needs a snapshot of your recent billing data and a small sample of your clinical records. These reports can be transferred securely from your system without a system-wide access due to usage of Chirotouch.

 Once we start managing your revenue cycle, your data is kept strictly protected. Only those persons are given access who have to process claims, post payments and appeal denials.