- 8017 Labana Ct, Canton Township, MI 48187
- +1 (734) 418 2537
- info@a2zbillings.com
DocuTAP runs your exam rooms, your front desk, and your charge sheet from one screen. That speed is the reason patients choose urgent care over an ER wait. It also means a coding shortcut or a missed modifier moves through your system just as fast. A2Z Billings sits inside your existing DocuTAP account, working alongside your staff to keep charges accurate, claims moving, and cash arriving on schedule.
DocuTAP started as a documentation platform for high-volume, walk-in clinics, then combined with Practice Velocity in 2019. That combined company now operates under the Experity name. The clinics still running on the DocuTAP brand internally are almost always urgent care, occupational medicine, or a mixed walk-in and family practice site seeing patients on a same-day basis. Because the platform was built around a single continuous visit, from check-in to discharge, a diagnosis or an order attaches to the chart the moment it happens, not after the visit gets reviewed later.A2Z Billings is not the software maker. We are a medical billing team that logs into the CollaborateMD account your practice already runs, reads the finished documentation the way your coders would, and builds and submits the claim from it. Your clinical staff keep charting exactly how they already do.
We check documented visits against what actually got billed, so a partial exam doesn't get billed as a full one, and a full exam doesn't get missed.
DocuTAP suggests a level and a code set. We confirm it against the note before it goes out, not after a payer flags it.
Claims get assembled, scrubbed for missing fields, and sent through the clearinghouse tied to your account.
Rejections get corrected and resent inside days, not left in a queue until someone notices the AR aging.
ERA and EFT postings are matched to the claim daily, and any variance from the expected allowable gets flagged.
Balances after adjudication go out on a set schedule, with a real person available if a patient calls with a question.
We run the aging report on a cadence and chase anything drifting past 60 days before it becomes a write-off.
Provider enrollment with commercial and occupational health payers is kept current, including the paperwork clinics tend to put off.
When front-desk habits or charting gaps are creating denials downstream, we flag it and suggest a fix at the source.
In a lot of specialties, billing begins once a claim gets generated at the end of a billing cycle. DocuTAP doesn't work that way. Registration, insurance capture, charting, and order entry all happen inside the same continuous record, often while the patient is still in the room. That means the charge is essentially built in real time, and any error in the encounter, a wrong plan number, an unchecked box, rides along with it from the first step.
Front desk, MA, and provider can document the same visit at once. We reconcile the entries so the final note doesn't contradict itself.
The system proposes a level from the documented exam elements. We confirm it against payer rules rather than accepting the suggested level automatically.
Ordered procedures populate the superbill directly. Our coders check for anything ordered but not documented or billed.
Visit volume, wait times, and payment totals update in real time. We use this alongside our own AR reporting to catch a revenue dip early.
Employer and case-manager fields sit inside the standard registration screen. We audit these fields separately since they carry different billing rules.
Patients can view balances and pay online. We monitor portal payment activity against posted statements to keep AR current.
In a lot of specialties, billing begins once a claim gets generated at the end of a billing cycle. DocuTAP doesn't work that way. Registration, insurance capture, charting, and order entry all happen inside the same continuous record, often while the patient is still in the room. That means the charge is essentially built in real time, and any error in the encounter, a wrong plan number, an unchecked box, rides along with it from the first step.
| Front desk — before the provider is involved | |||
| 01 | Check-in and demographics | flow | We audit intake data quality on a set schedule; a mistyped policy number here causes a denial days later. |
| 02 | Coverage verification | flow | For occupational cases, this step also captures the employer and claim details. |
| 03 | Charting and order entry | flow | Procedures and diagnoses populate the superbill live as staff document the visit. |
| 04 | Coding | review | Auto-suggested levels are reviewed and, when needed, corrected by our coders. |
| 05 | Claim assembly | review | Coded charges convert into a claim inside the practice management module. |
| Submission and follow-up — where revenue actually gets lost | |||
| 06 | Claim submission | flow | Sent to the clearinghouse tied to your account. |
| 07 | Status tracking | flow | We monitor clearinghouse status daily rather than waiting for a payer response. |
| 08 | Rejection handling | flow | Clearinghouse-level rejections are corrected and resubmitted, usually inside 24 to 48 hours. |
| 09 | Denial handling | review | Payer denials are worked one by one, appealed, corrected, or written off on your terms. |
| Payment and reporting — turning the claim into cash | |||
| 10 | Payment posting | flow | ERA and EFT payments are posted and checked against the expected allowable. |
| 11 | Patient billing | flow | Balances go out after adjudication, aligned with what's visible in the patient portal. |
| 12 | AR follow-up | flow | Unpaid claims are worked on a defined cadence, not left to stack up in a bucket. |
| 13 | Aging and reporting | flow | Reviewed on a schedule to catch spotty payer patterns and visit trends early. |
Coding and documentation checks happen before submission, not after a payer sends a rejection back.
Daily monitoring of the clearinghouse queue means most errors get caught before they reach the payer at all.
Employer billing and workers' comp requirements get their own review, since standard commercial rules miss too much here.
Follow-up runs on a set schedule instead of reactive, so claims don't age past the point of easy recovery.
Aging and payer-mix reports are used to fix a real problem, not filed away unread.
Documented procedures for coding, posting, and payer communication are followed at every step.
Template needs differ by specialty even inside the same EHR. A dermatology note and a cardiology note carry different structured fields, different order sets, and different documentation risk points, so we build and maintain them separately rather than applying one generic build across every practice.
No. Your staff keeps using the system exactly as they do now. We work inside the account behind the scenes on the billing side.
We start with an audit of your current denial and rejection queue, then work through the backlog alongside new claims coming in.
We start with an audit of your current denial and rejection queue, then work through the backlog alongside new claims coming in.
No. We're an independent billing partner. We work inside a clinic's existing DocuTAP account rather than replacing or reselling the software.
No. It gives a starting point. A coder still has to confirm the level matches the documented note and the payer's specific rules.
Yes, and the two get handled separately in our workflow, since authorization numbers and employer billing don't follow commercial payer rules.
Clearinghouse rejections are typically corrected and resubmitted within one to two business days of appearing in the queue.
