CollaborateMD

Your CollaborateMD EHR, working the way your front desk actually needs it to

Providers document the visit. Front desk staff verify coverage. Someone still has to turn that signed note into a claim that gets paid on the first pass. A2Z Billings sits inside your existing CollaborateMD EHR account and handles that last, most error-prone step, so nothing gets lost between the chart and the claim. Our billers initiate, scrub, submit and follow up on the claims inside this EHR, to minimize chances for any backlog to build.

Where We Fit In

What CollaborateMD EHR does, and where A2Z Billings picks up

CollaborateMD EHR combines patient charting with a practice management and billing engine in one cloud account, so a visit note, an eligibility check, and a claim can all live in the same system instead of three. Practices use it to document encounters, track prior authorizations, run patient scheduling, and push completed charts toward billing without re-entering data by hand.
A2Z Billings is not the software maker. We are a medical billing team that logs into the CollaborateMD account your practice already runs, reads the finished documentation the way your coders would, and builds and submits the claim from it. Your clinical staff keep charting exactly how they already do.

Vendor disclaimer: A2Z Billings is an independent medical billing company that supports practices using CollaborateMD EHR. We are not the software vendor, owner, or affiliated with CollaborateMD beyond configuring and working inside accounts our clients already hold.

Services

The parts of your CollaborateMD EHR account we take on

Chart-to-claim handoff

We pick up every signed encounter and turn it into a submitted claim the same business day, instead of letting notes sit in a queue.

Coding accuracy review

Diagnosis and procedure codes are checked against what the provider actually documented before a claim ever goes out.

Eligibility & authorization checks

Coverage and any required prior authorization are verified ahead of the visit, tied directly to the scheduled encounter.

Lab & e-prescribing reconciliation

Incoming lab results and prescription records are matched to the right encounter so nothing is billed against an incomplete chart.

Unsigned note follow-up

We flag charts stuck waiting on a provider signature before they turn into a billing delay.

Rejection & denial handling

Clearinghouse rejections and payer denials are corrected and resubmitted, with the reason tracked back to its source.

Patient statements & portal support

Balances, portal messages, and payment questions from patients are handled without pulling your front desk off the phones.

Staff training on the workflow

We walk your team through exactly how a chart becomes a claim inside your account, so questions get answered once.

Provider & staff training

Training runs on your specific templates and shortcuts, not a general walkthrough of Centricity's menus.

How We Work Inside This EHR Every Day

What a day looks like for our team in your account

chart queue check

We open the account and sort overnight encounters by status, so anything signed and ready moves toward billing first.

documentation match

Notes are compared line by line against the codes selected, and anything that doesn't line up gets sent back before submission.

interface cleanup

Lab feeds, e-prescribing logs, and any stuck clearinghouse responses are reconciled so tomorrow's queue starts clean.

posting & reporting

Payments are posted, denials are logged, and the day's activity is reflected in the account before we close out.

What We Lean On Most To Keep Charts And Claims Aligned

The parts of CollaborateMD EHR our billers use daily

Signed encounter log

Confirms a note is locked and ready to bill, rather than still open for edits.

Built-in coding prompts

Surface likely code matches based on the documentation, which we cross-check by hand.

Lab & interface feed

Brings outside results into the same chart instead of a separate inbox.

Patient chart history

Gives context for prior visits, so recurring issues aren't billed as new ones by mistake.

Custom encounter templates

Set up once per provider, so documentation stays consistent across visit types.

Task queue for open items

Tracks unsigned notes, missing authorizations, and anything else waiting on someone.

Role-based account access

Keeps billing staff working only in the areas they need, nothing more.

Documentation gap reports

Point out where a chart is missing something a claim will need later.

Appointment & eligibility screen

Shows coverage status right next to the scheduled visit, so a gap is caught before check-in.

Patient portal messaging

Lets us answer balance and statement questions without routing patients back through your front desk.

Role-based account access

Keeps billing staff working only in the areas they need, nothing more.

Documentation gap reports

Point out where a chart is missing something a claim will need later.

Software Workflow Explained

How a visit moves from chart to paid claim

1

REGISTER

Patient is registered and insurance is verified before the visit is scheduled.

2

SCHEDULE

The appointment is booked and any required authorization is checked in advance

3

DOCUMENT

The provider charts the encounter directly in the EHR.

4

SIGN

The note is signed and locked, closing it to further edits.

5

CODE

Diagnosis and procedure codes are reviewed against the signed documentation.

6

SUBMIT

The claim is built and sent through the built-in clearinghouse.

7

TRACK

Claim status is monitored for acceptance or rejection.

8

REJECT

Clearinghouse rejections are corrected and resent, usually the same day.

9

DENY

Payer denials are reviewed against the remittance and appealed where warranted.

10

POST

Payments and adjustments are posted and reconciled against the expected rate.

11

STATEMENT

Remaining patient balances are billed through the portal or by mail.

12

FOLLOW-UP

Aging accounts are worked on a set schedule at 30, 60, and 90 days.

Results

What changes when billing works straight from the chart

Fewer coding-related denials

Codes are checked against the note before submission instead of being caught after a denial comes back.

Faster chart-to-claim time

Signed encounters move to billing the same day rather than sitting in a queue.

Fewer stuck unsigned notes

Open charts are flagged early instead of surfacing as a backlog at month end.

Cleaner lab & prescribing records

Interface data is matched to the right encounter before a claim is built.

Shorter A/R follow-up cycle

Aging accounts are worked on schedule instead of in batches after the fact.

Fewer front-desk billing calls

Patient statement and portal questions are handled by our team directly.

Clearer account reporting

Reports reflect actual claim and payment activity inside your account.

More provider time on patients

Coding and claim work moves off the clinical team entirely.

Why Practices Work With Us Specifically For CollaborateMD EHR

Why us, on this software

We work inside your existing account

No new login, no separate system. We use the CollaborateMD account your practice has already configured.

Billers who read the chart

Our team checks documentation itself, not just the codes someone else selected.

We catch gaps before they become denials

Missing signatures, incomplete notes, or unmatched lab results get flagged before a claim goes out.

Reporting you can actually follow

You see what happened in your account this week, not a summary built for someone else.

Specialities We Support

With whom we work

Template needs differ by specialty even inside the same EHR. A dermatology note and a cardiology note carry different structured fields, different order sets, and different documentation risk points, so we build and maintain them separately rather than applying one generic build across every practice.

Commonly Asked Questions

Questions practices ask before switching

No. We work inside the license and account your practice already has.

We work with whatever templates your providers already use. Nothing needs to be rebuilt.

We flag them daily and follow up with the provider before the delay reaches billing.

Yes. We review what's still open in the old system and carry it forward inside CollaborateMD.

Yes, as part of our daily check, so nothing gets billed against an incomplete encounter.

We catch the mismatch during our afternoon reconciliation and correct it before the claim is built.

Yes. Role-based access lets us work across providers without mixing up their queues.

Yes, we walk your team through the full handoff so questions get answered once.

We use the access level your practice sets and never work outside what's assigned to us.

How to use

We’ll review your current chart-to-claim setup, flag where documentation and billing are falling out of sync, and show you what a properly connected account looks like, before you commit to anything.