Axxess Billing, Managed

Axxess tracks every visit. It won't catch the claim, you filed five days late.

A2Z Billings runs the complete billing side of your Axxess account. While focusing on patient documentation, the clinician’s team also handles NOA and NOE filing to overcome late-filing penalties. They also maintain OASIS-to-HIPPS accuracy to lock in precise values. Our team is also involved in Low Utilization Payment Adjustment (LUPA) tracking and hospice recertification to keep claims moving accurately thus securing your agency’s cashflow.

How Billing Works Inside Axxess

The moving parts your Axxess claim depends on

Axxess is a home health and hospice-specific platform that ties clinical documentation, OASIS scoring, and billing together in one record. Both care types are run by strict Medicare filing windows and payment models. A mistake in any one of those shows up on the claim, not just the chart.

Term What it controls
NOA Notice of Admission for home health, due within 5 calendar days of the start of care date.
NOE Notice of Election for hospice, same 5-day filing rule as the NOA.
HIPPS code Generated from OASIS answers; sets the payment case-mix group for the period.
LUPA Low Utilization Payment Adjustment; triggers when visit counts fall below the period threshold.
F2F Face-to-face encounter required before hospice recertification.
Two Programs, Two Rulebooks

Why we bill home health and hospice as separate systems

Axxess is a home health and hospice-specific platform that ties clinical documentation, OASIS scoring, and billing together in one record. Both care types are run by strict Medicare filing windows and payment models. A mistake in any one of those shows up on the claim, not just the chart.

Home Health
Payment unit
30-day period (PDGM)
Filing deadline
NOA within 5 days
Main risk point
Visit count under LUPA line
Grouped by
OASIS-derived HIPPS
Hospice
Payment unit
90 / 90 / unlimited 60-day periods
Filing deadline
NOE within 5 days
Main risk point
Missed F2F before recertification
Grouped by
Level of care, per diem
Where Claims Get Stuck

Four places Axxess claims usually fail

Not documentation problems. Timing and matching problems.

NOA or NOE filed after the window: A late filing shifts the liability period onto the agency and cuts the days Medicare covers.

OASIS answers that don't support the HIPPS code : The coded assessment and the clinical note disagree, so the payment group doesn't match the chart.

Visit counts drifting under the LUPA line: One canceled visit near the end of a period can flip the whole period to a low-utilization rate.

Recertification filed without a current F2F: The hospice recertification goes in before the physician encounter is documented, or after the deadline has passed.

What We Handle

Our Axxess billing scope

Set up once inside your Axxess environment. Nothing new for your clinical staff to learn.

NOA & NOE filing

Tracked from admission date, filed inside the 5-day window every time.

OASIS-to-HIPPS checks

Coded answers reviewed against the visit note before the claim goes out.

LUPA risk monitoring

Visit counts watched against the threshold through the whole period, not after it closes.

Hospice recertification & F2F tracking

Encounter and recertification dates matched before submission.

Payment posting & follow-up

ERA posting, denial review, and resubmission on missed items.

HIPAA-compliant access

Role-based access and audit logging on every account we touch.

Getting Started

Moving your Axxess billing over to us

1

Billing review

We look at your last 90 days of NOA/NOE timing, LUPA incidents, and denials.

2

System check

We review your Axxess configuration and clearinghouse setup.

3

Transition plan

A named account manager builds a handoff plan around claims already in progress.

4

Parallel run

We manage new claims alongside your current process for the first cycle.

5

Monthly reporting

You get a report on filing timeliness, LUPA rate, and denial trends.

Why Practices Choose Us

Built for post-acute billing, not general medical
billing

Dedicated account manager

One person who knows your agency, not a rotating queue.

Axxess-native workflow

We work directly inside your Axxess account and clearinghouse. No parallel spreadsheet.

Deadline-first reporting

NOA and NOE timing tracked weekly, not surfaced after the period closes.

Questions

Common questions about Axxess billing support

Yes, A2Z billings can bill directly inside your existing Axxess account. We have no requirement for you to shift to a new system or share your files externally.

 If NOA or NOE are filed late, your agency might have to face severe financial penalties and non-reimbursement of your care days. According to medical rules, both forms must be completed and submitted within 5 days of the start of patient’s care.

One shared Axxess instance can not handle both health and hospice as both types of care have different regulatory, billing and clinical requirements.

Tracking of LUPA risk within the open period requires a combination of real-time software alerts and proactive operational management. 

Once you are on board, your patient’s data can only be accessed by the authorized person who has to perform billing, coding and denial management functions.