- 8017 Labana Ct, Canton Township, MI 48187
- +1 (734) 418 2537
- info@a2zbillings.com
A2Z Billings handles claims, coding, payment posting, and follow-up directly inside your HealthFusion or NextGen Office account, using the platform's own tools instead of a separate system layered on top.
A2Z Billings is an independent billing partner for HealthFusion EHR users. We are not NextGen Healthcare and hold no vendor affiliation.
HealthFusion Inc. was founded in Solana Beach, California, in 1998 by two family medicine physicians who built MediTouch, a cloud-based EHR and practice management system designed to run on a tablet before that was common. Quality Systems Inc., the parent company of NextGen Healthcare, bought HealthFusion in January 2016 for $165 million in cash. In March 2018, the product was renamed NextGen Office, and it's still marketed to independent and small-group practices under that name. Many practices, and a lot of internal documentation, still call it HealthFusion. A2Z Billings works inside the account under whichever name is on the login screen.
Who we are. A2Z Billings is an independent medical billing and revenue cycle company. Practices bring their own HealthFusion or NextGen Office license; we don’t sell, install, or resell the software.
HealthFusion was founded in Solana Beach, California. MediTouch EHR and practice management software is built for use on tablets.
Quality Systems Inc., parent of NextGen Healthcare, acquires HealthFusion for $165 million.
MediTouch and HealthFusion are rebranded as NextGen Office for small and independent practices.
A2Z Billings supports accounts under either name, with no gap in service tied to the rebrand.
None of these stop the software from running. They just sit there until someone notices the pattern in the numbers.
When a payer renegotiates a contracted rate and nobody updates the schedule inside HealthFusion, every claim under that code posts wrong until someone catches it.
A plan verified two weeks before a visit can lapse before the appointment happens, and the claim still goes out against coverage that no longer exists.
Patients see one number in the online payment portal and the billing ledger holds another, and the gap sits there until someone matches the two.
Chart and billing templates are configured to match how the practice actually documents, not the default library.
Charges are pulled from the encounter and checked against CPT and ICD-10 edits before a claim exists.
Claims run the platform's scrub rules for missing modifiers and mismatched NPIs before they go out.
Rejections and denials are read against the remit code, corrected, and either resent or appealed.
ERAs post automatically and get checked against contracted rates; paper EOBs are posted the same day they arrive.
Statements go out once insurance finishes paying its share, and portal balances are checked against the ledger weekly.
CAQH profiles, payer applications, and re-credentialing dates are tracked so a lapse doesn't hold up a claim.
Monthly production and denial reports are reviewed with the practice, not just emailed and filed.
A2Z Billings doesn't run a separate billing system next to HealthFusion. Every claim, note, and payment we touch happens inside the account the practice already uses, on the same login the front desk uses. That matters because HealthFusion was built as one connected system in 1998, not several products stitched together later. Eligibility checks, coding edits, claim scrubbing, and remittance posting all sit inside the same platform, so nothing has to be re-typed or exported into a second tool. When a step happens outside HealthFusion instead, the two records eventually stop matching, and reconciling them becomes its own project.
A coding edit inside the claim. The platform flags a mismatched modifier before a claim leaves the building. We fix the code in the same screen instead of exporting the claim, correcting it elsewhere, and re-uploading it.
A statement that waits for the right moment. Instead of running patient statements on a fixed monthly batch, we send them once a claim finishes adjudication, so the balance a patient sees already reflects what insurance actually paid.
Built for tablets from the start, so a provider who prefers to chart at the bedside can, without a separate app.
Documentation templates change based on visit type instead of forcing every note into the same layout.
Prescriptions route from the chart to the pharmacy without a second login or a separate e-prescribing service.
Claims submit through the platform’s own clearinghouse link, so there’s no separate submission portal to manage.
Electronic remittances post against the claim automatically; we check each one against the contracted rate before it’s accepted.
Patients view balances and pay online, and we check that balance against the ledger every week.
Coverage is checked when the visit is booked, using the connection built into HealthFusion, not the morning of the appointment.
The platform carries its original meaningful-use certification, and we use its reporting tools for current MIPS submissions.
Denial reason codes and appeal templates are built into the claims module; we use them instead of drafting appeals from scratch.
Coverage is checked when the visit is booked, using the connection built into HealthFusion, not the morning of the appointment.
Charts and schedules are available from the mobile app, so a provider covering a second location isn’t tied to one desktop.
Denial defense tools
23 steps across six phases, from the first eligibility check to the reports that show whether the account is actually collecting what it should.
Patient details are entered into the intake screen and checked against the existing chart for duplicates.
Coverage is verified through the built-in payer connection before the appointment date, not after.
The visit is placed on the calendar with the verified plan attached, so front-desk staff see it at check-in.
Charges from the encounter are pulled into the billing module once the note is closed.
CPT and ICD-10 codes are checked against payer-specific edits before the claim is built.
The claim is built inside the practice management screen and matched to the correct fee schedule.
The claim runs through the built-in scrubbing rules for missing modifiers, mismatched NPIs, and format errors.
Clean claims go out through the platform's connected clearinghouse in the same batch.
Claim status is pulled daily, so a claim sitting unworked past the payer's normal turnaround gets flagged.
Clearinghouse rejections are corrected and resent, usually within a day of the report.
Denied claims are read against the remit code, corrected, and appealed with supporting documentation.
ERAs post automatically; each one is checked against the contracted rate before it's accepted.
Paper EOBs and patient payments are posted by hand the same day they arrive.
Statements go out through the patient portal once insurance has finished paying its share.
Aged accounts are worked in the order they're most likely to be collectible.
30/60/90-day aging reports are checked weekly to catch accounts before they pass timely filing.
Monthly reports break down collections by provider, payer, and CPT code.
Production dashboards are reviewed against the prior month, so a drop gets caught early.
Recurring bottlenecks, a specific payer or a specific code, get flagged and the process around them gets adjusted.
CAQH profiles and payer enrollments are kept current so claims aren't held for a lapsed credential.
Prior authorizations are logged and checked against the visit date before the claim goes out.
Chart notes are checked for supporting documentation before high-dollar or audit-prone codes are billed.
As a practice adds providers or a location, billing volume and staffing are reviewed to keep pace.
Claims move from submission to payment in fewer days once scrubbing and eligibility checks happen before submission, not after a rejection.
Coding and eligibility problems get caught inside the platform before a claim goes out, instead of coming back as a denial three weeks later.
Front-desk and clinical staff answer fewer billing questions because the account is actively managed, not checked once a week.
Codes are checked against documentation before submission, so an audit doesn’t turn up surprises.
Production, collections, and denial trends are reported by provider and payer, not buried in a single total.
Re-credentialing dates and payer enrollments are tracked ahead of time, so claims don’t get held for a lapsed profile.
Billing keeps pace when a practice adds a provider or a second location, without needing a new system.
Re-credentialing dates and payer enrollments are tracked ahead of time, so claims don’t get held for a lapsed profile.
Practices already own their HealthFusion license; our fee is for the billing work, not a software markup.
The same person who set up your account still answers when something breaks.
Coders are assigned by specialty, not by whoever happens to be free that day.
Some charts still say HealthFusion internally even though the login screen says NextGen Office; we work in both without missing a step.
No. Practices bring their own license; we work inside the account they already have.
No. We're an independent billing partner, not a reseller or vendor representative.
Yes. Both names point to the same platform, and we work in it either way.
Most practices are fully set up within two to three weeks, depending on payer enrollment status.
Both. Credentialing and payer enrollment are part of the standard service.
Mostly independent and small group practices, the segment HealthFusion EHR was originally built for.
Yes. We review open claims and aging accounts first, then transition submissions without a gap.
