- 8017 Labana Ct, Canton Township, MI 48187
- +1 (734) 418 2537
- info@a2zbillings.com
A2Z Billings handles claims and collections for practices already running on Office Ally. We work inside Service Center, Practice Mate, and EHR 24/7 every day, catching what the software flags and fixing it before a payer ever sees a second version of the claim.
No new login required. No long-term contract, either.
Office Ally is really three connected products, and most billing problems start when only one of them is being used well. Your workflow depends on all three staying in sync.
Office Ally's web-based clearinghouse submits to more than 5,000 payers and supports 837P, 837I, 837D, 835, and 270/271 formats. It runs free for participating payers; non-par and government claims can carry a per-transaction fee.
Scheduling, patient ledgers, and configurable superbills live here at no license cost. A charge created in Practice Mate moves straight into a claim without anyone re-keying it.
Charting, e-prescribing, and lab ordering run around $39.95 to $44.95 per provider a month. Documentation here has to match the codes on the claim, or the payer asks why.
A policy number typed into Practice Mate doesn't match what's on file in Service Center, or a diagnosis code charted in EHR 24/7 never made it onto the superbill. We check all three before anything leaves your account.
We build your payer list, fee schedules, and provider IDs correctly the first time, before a single claim leaves the account.
Enrollment forms for EDI claims, ERA remittances, and EFT deposits get filed and tracked until every payer confirms.
270/271 checks run before the appointment, not the night before billing, so coverage gaps get caught while there's time to act.
Superbills convert into clean 837 claims with the correct modifiers, units, and place-of-service codes attached.
Every claim gets a manual read against payer edits before it leaves Service Center, on top of the software's own checks.
Rejected batches get worked the same day. We correct the file and resend it before the filing deadline closes.
A denied claim gets a written appeal with supporting documentation attached, not just a resubmission and a guess.
835 remittances post daily, with manual review of every adjustment code and patient responsibility line.
A secondary claim generates from the primary EOB automatically, with coordination of benefits fields filled in correctly.
Statements go out on a set schedule, and calls about balances get answered by someone who can see the claim.
Claims sitting past 30 days get a phone call, not just another line on a report. Aging gets worked down, not just tracked.
Reports show collections, adjustments, and aging by payer, in numbers your practice can actually use.
New providers get enrolled with payers and linked correctly inside Practice Mate before their first claim is due.
Authorizations get logged against the visit so a missing auth never shows up later as a denial reason.
Front-desk staff get shown exactly how a claim moves through Office Ally, so fewer errors start at check-in.
Here's what actually happens inside your account between the morning login and the evening close.
Anything Office Ally kicked back overnight gets reviewed before anything new goes out. The filing clock is often still running on those files, so this happens before the day's new charges, not after.
A 270/271 request runs against the scheduled appointment, not the walk-in. If a plan termed or a copay changed, the front desk hears about it before the patient sits down.
Charges get compared with the documentation in EHR 24/7 before the claim gets built. A missing units field or a mismatched modifier gets fixed here, where it costs nothing.
Claims go out from Service Center in named batches so acceptance gets confirmed batch by batch. A missed acknowledgment gets flagged the same day it happens.
Adjustment codes get read line by line before a balance ever moves to the patient. Underpayments get flagged for appeal instead of written off by default.
Each claim sitting past 30 days gets a written note explaining why. That worklist gets shorter every week, because someone actually owns it.
An Office Ally account can do more than daily claims and eligibility. These are the parts of your account we actually use.
Rejected claims get corrected inside the original batch and resent, instead of rebuilt from scratch every time.
Office Ally's payer list changes monthly. We keep your saved payer IDs matched to the current list so claims stop bouncing on a stale entry.
Electronic remittances post against the right claim automatically, with manual review on anything that doesn't reconcile clean.
Submission and status reports get pulled weekly from Service Center, not just when a claim already looks stuck.
Eligibility checks run in real time during scheduling instead of overnight, so a same-day plan change still gets caught.
A primary EOB creates a secondary claim automatically, with coordination of benefits fields carried over correctly.
Statement layouts get set once, by cycle and balance tier, instead of built by hand every billing period.
Recurring visit types get a saved claim template, so charge entry stops starting from a blank claim each time.
Patients check balances and pay online through Patient Ally, which cuts down on calls to the front desk.
Aging, collections, and adjustment reports come out of Practice Mate in formats your staff can actually read.
Chart notes get checked against the billed codes before the claim goes out, not after a denial comes back.
Facility claims using the 837I format get built and submitted the same way as professional claims, with no separate workflow.
A single visit turns into a paid claim through five stages inside your account. Here's where the handoffs happen, and where we step in at each one.
Demographics and insurance get entered once in Practice Mate and checked against the ID card on file.
270/271 runs against the scheduled payer, confirming active coverage and copay before the appointment.
Visit type and provider get matched to the correct fee schedule at the time of booking.
Notes get finished in EHR 24/7 before the chart closes, so coding isn't guessing at what happened.
Codes and modifiers get checked against the note, then loaded onto a superbill.
The 837 gets built and run against payer edits before it ever reaches Service Center.
Claims leave in tracked batches through Service Center, with a timestamp on every file.
Payer acknowledgments get matched to every claim sent. A missing ack gets a call, not a shrug.
Rejected claims get corrected the same day and resent before the filing window closes.
We watch for claims stuck past the payer's normal turnaround, not only claims that already denied.
835 remittances post daily, with every adjustment code reviewed before a patient balance is set.
Denied claims get a written appeal with documentation attached, not an automatic write-off.
Secondary claims generate from the primary EOB, with COB fields carried over instead of retyped.
Statements reflect the balance after both payers, not an estimate sent out too early.
The claim closes with a reason on file: paid, adjusted, or written off with documented cause.
Practices that hand us their Office Ally billing tend to notice the same six things, in roughly this order.
Front-end scrubbing catches errors Office Ally's own edits miss, before the payer ever sees the file.
Claims sitting past 30 days get worked weekly instead of just reported once a month.
Every adjustment code gets read before a balance moves, so a wrong payment gets challenged instead of posted.
Fewer denials and clearer statements mean fewer calls asking what a bill actually means.
Coding tied to EHR 24/7 notes holds up if a payer asks for records months later.
Monthly reports show collections and aging by payer, not one number at the bottom of a page.
Our billers use Service Center and Practice Mate as their main tool, not an occasional one. They already know which ERA fields trip up first-time enrollment and how to set up claim templates for specialties with recurring visits, so a claim doesn't bounce on the same front-end edit twice.
We log in under credentials you control. Your patient data, payer connections, and claim history never move to a separate system, so nothing has to be exported or rebuilt if you ever decide to end the engagement.
A resubmission clears one claim. We ask why it rejected in the first place, whether that's a missing intake field, a lapsed credential, or a payer policy change, and correct the process so the same error doesn't keep coming back.
A single account manager owns your Office Ally billing, with set turnaround times for charge entry and rejection work. Reporting each month is written to be read, not just generated.
Some practices come to us with months of unworked rejection reports and a 90-plus day bucket that keeps growing. We start with a structured cleanup: sort what's still collectible, resubmit and appeal what we can, document what can't be saved, and hand you a clean starting point going forward.
Office Ally’s price and simplicity make it a common choice for independent and small-group practices, which is the segment A2Z Billings works with most.
Recurring weekly sessions, time-based CPT codes, telehealth modifiers, and license-level demands that call for template-driven, detail-checked billing.
Visit-limit tracking, therapy modifiers, plan-of-care requirements, and authorization management built into the claim workflow.
Medicare's active-treatment rules, ABN handling, and high recurring-visit volume.
Mixed E/M, preventive, and procedure billing with close attention to modifier-25 use.
Routine foot-care rules and payer-specific coverage criteria checked before the claim goes out.
Authorization-heavy billing with unit tracking across long treatment plans.
Payer-by-payer place-of-service and modifier rules that change often, tracked so claims stay current.
Multi-provider setups, including institutional UB-04 and 837I billing, through the same clearinghouse.
Don’t see your specialty listed? If it bills through Office Ally, we can most likely support it, just ask.
No. We work inside the Office Ally account you already have, through Service Center, Practice Mate, and EHR 24/7.
No. We're an independent billing company. Office Ally is the software vendor; we run the billing work inside it.
That's fine. Most of our work happens in Practice Mate and Service Center either way.
Same day, in most cases, since filing deadlines start running the moment a claim first goes out.
Yes. Secondary claims generate from the primary EOB with coordination of benefits filled in correctly.
Yes. We set up and maintain Patient Ally so patients can view balances and pay without calling the office.
No long-term contract is required. We ask for a short notice period if a practice decides to move on.
Billing access to your Office Ally account and a short call to review your current payer list.
