A2Z Billings bills Apple Health's managed care plans, Noridian Medicare, Washington's commercial carriers, and the state's L&I workers' comp fund. Each one pays differently, so we bill each one differently. We work remotely with practices across the state.
Five managed care plans, one claims system: ProviderOne.
Washington's Medicare Administrative Contractor, shared with several neighboring states.
A separate fee schedule, a separate provider network, a separate set of rules.
Washington doesn't run on one billing playbook A biller who only knows Apple Health can still lose money on a Regence claim, and someone sharp on commercial payers can still misfire on an L&I workers' comp case, because L&I runs on its own fee schedule and its own provider network. No software or template fixes that by itself; someone has to actually know how each system pays before a claim goes out the door. That's the starting point for everything on this page: the state's rules first, how A2Z Billings applies them second.
Medicaid, Medicare, commercial and exchange plans, and workers' comp each move through a different pipeline in this state. Knowing which one you're in decides whether a claim pays the first time.
The Health Care Authority runs Apple Health through several managed care plans rather than one statewide insurer, so a patient's specific plan assignment, not just their Medicaid eligibility, decides where the claim has to go. Every plan keeps its own billing guide, authorization list, and filing deadline, and every claim clears through the state's ProviderOne system before it reaches the plan itself.
Washington sits in the Medicare jurisdiction Noridian Healthcare Solutions administers alongside several other Western states, so the local coverage rules a biller learns here also apply well beyond Washington's own borders. Those coverage determinations, not a generic national policy, decide whether a Part B claim for injections, imaging, or a borderline procedure gets paid or sent back for review.
Premera, Regence, and Kaiser Permanente Washington cover most of the commercial market, and Kaiser's own network follows referral and authorization rules that look nothing like a standard PPO. Layered on top is Washington Healthplanfinder, the state's insurance exchange, where Cascade Care plans use a standardized benefit design and the state's public option ties reimbursement to a rate the legislature set, not one a carrier negotiated on its own.
Washington runs its workers' comp system mostly as a state fund rather than a private insurance market, so a work injury claim usually goes to the Department of Labor & Industries itself, not a commercial carrier. Providers have to join L&I's own medical provider network, and payment follows a fee schedule set out in the state's administrative code rather than a contracted rate.
None of these are exotic. They're the ordinary points where a Washington claim stalls, and where we spend most of our attention.
A charge coded correctly for a commercial payer can still underpay or reject under L&I's own medical aid rules, because the state sets its own rates and its own documentation requirements for work injury claims.
Cascade Select plans carry state-set reimbursement targets tied to Medicare rates rather than a carrier's usual commercial rate, so billing it like a standard PPO plan can leave a practice underpaid without a single denial to flag it.
Being credentialed with Washington as a state and being loaded into a specific Apple Health plan or commercial network are two different things, and a claim can bounce for the second reason even when the first is fine.
Each MCO, each commercial carrier, and L&I keep separate prior authorization lists and separate portals, so a service delivered without the right approval on file gets performed but not paid.
Washington law limits what a patient can be billed for certain out-of-network care, so the practice has to pursue the carrier directly for a fair payment instead of collecting the difference from the patient.
Audio-only visits now use their own dedicated codes instead of the older telephone-visit codes, and a claim still billed the old way is an easy, avoidable denial.
Every fix below maps to one of the stall points above, built around how Washington's payers actually adjudicate.
Charges get billed as if L&I pays like a commercial plan, and the difference is written off instead of caught.
We code and bill work injury claims against L&I's medical aid rules directly, and keep your provider enrollment current with the state's medical provider network.
A Cascade Select claim gets billed like any other commercial plan and comes back short.
We track which plans carry state reimbursement targets and flag underpayment before it becomes a write-off instead of after.
Each payer's prior-auth list lives in a different system, and one gets missed.
We confirm authorization against the payer that actually applies, before the service is delivered, not after the denial arrives.
Rather than pursue the carrier, the balance quietly gets absorbed as a loss.
We bill the patient only their standard in-network share and pursue the carrier directly for a fair payment on the rest.
Each service below is run the way Washington's specific payers require it, not a generic national process.
Clean claims filed correctly the first time, matched to ProviderOne, Noridian, and each carrier's edits.
ICD-10, CPT, and HCPCS coding checked against documentation before a claim ever goes out.
CAQH profiles and plan-level enrollment kept current across Apple Health, Medicare, and commercial panels.
Claims filed against L&I's own fee schedule and provider network, not a commercial rate card.
Real-time checks that confirm the specific plan assignment, not just whether coverage is active.
Approvals secured ahead of the visit, tracked against each payer's own list.
Root-cause review and payer-specific appeals, including out-of-network balance billing disputes.
ERA and EOB posting checked line by line against the contracted or scheduled rate.
Persistent follow-up on unpaid claims, worked against each payer's filing deadline.
Two practices can bill the identical CPT code and get different outcomes, depending on the payer reviewing it.
Physical and behavioral claims can share the same Apple Health plan but carry separate authorization and documentation rules, which is where denials usually start.
Chronic care coding and telehealth parity carry the most weight here, across a mixed panel of Apple Health, commercial, and exchange plans.
A heavy share of L&I claims run through this specialty, so fee-schedule accuracy matters as much as medical necessity documentation.
Clinics that see work injuries directly are effectively running two billing systems at once: standard insurance and L&I, side by side.
We also bill for cardiology, dermatology, gastroenterology, neurology, radiology, physical therapy, and oncology, each coded against how Washington's payers review that specialty.
Each step exists to catch the error the next step would otherwise inherit.
Insurance and demographic details captured correctly at the first visit.
Real-time verification, including which specific plan or MCO applies.
Approval confirmed against the right payer's list before service is delivered.
Documentation checked against payer-specific edits before a claim is built.
Charges mapped to the correct fee schedule, whether commercial, Medicare, or L&I.
First-pass claims sent to ProviderOne, Noridian, carriers, and L&I.
ERA and EOB reconciliation checked against the expected rate.
Root-cause review and correction, filed before the appeal deadline closes.
Ongoing aging work, closed out with clear reporting back to you.
We support solo clinicians, independent groups, and multi-site practices remotely, throughout Washington.
L&I isn't a commercial payer, so it doesn't follow a negotiated contract rate. We bill against the state's own medical fee schedule, confirm you're enrolled in L&I's provider network, and track its separate authorization rules so a work injury claim doesn't get billed like a standard visit.
Cascade Select plans carry state-set reimbursement targets rather than a standard commercial rate, and Cascade plans use a standardized benefit design across every carrier that offers one. We check payment against the correct target instead of assuming it pays like the rest of a carrier's book.
We maintain your CAQH profile and submit to each Apple Health plan, commercial carrier, and L&I separately, since being approved with the state doesn't automatically mean you're loaded into every plan's network.
We bill the patient only their normal in-network share and pursue the carrier directly for a reasonable payment on the remainder, rather than writing off the difference or passing it to the patient.
Both. We support solo practices, independent groups, and multi-site organizations the same way, and the service scales with your claim volume rather than requiring a minimum size to make sense.
Book a consultation and we'll walk through your payer mix, your recent denials, and whichever of these five systems is costing you the most right now, all while supporting your practice remotely, anywhere in Washington.