Kaiser Permanente eligibility verification and referral requirements
A patient hands your front desk a Kaiser card. You run it the way you’d run any other, you see the visit, and three weeks later the claim comes
Read MoreA patient hands your front desk a Kaiser card. You run it the way you’d run any other, you see the visit, and three weeks later the claim comes
Read MoreA claim comes back from UnitedHealthcare with a denial code and a deadline nobody on your team noticed. Multiply that by a few dozen a week and you have
Read MoreYou saw the patient. The note is signed, the codes are right, and the claim went out the door. Then the remittance lands with one line: “Time limit for
Read MoreYour claim was coded correctly. A physician ordered the service. The patient needed it. And the plan still says no, because a reviewer who never met the patient decided
Read MoreYou did the work. The patient was seen, the note was signed, the claim went out. Then the remittance lands and Cigna pays you nothing. That happens more often
Read MoreYou submit a clean claim. Medicare should be the secondary payer, so you build it that way, code it correctly, and send it off. A few days later, it
Read MoreAsk anyone who bills drugs without a dedicated HCPCS code, and they’ll tell you the same story. You submit under an NOC code, you wait, and half the time
Read MoreYou did the visit. You documented it properly. The care was medically necessary and clinically sound. And Cigna still cuts your payment. That’s the reality practices are waking up
Read MoreIf your Aetna remittances have looked worse than usual since the start of the year, you’re not imagining it. A coding edit Aetna rolled out in February 2025 has
Read MoreIf you bill Aetna and you’ve gotten a denial that made no clinical sense, you’re not imagining things. A former Aetna medical director testified under oath that he denied
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